Privacy Policy

Effective Date: March 12, 2026

FireFighter Logbook ("we," "us," or "our") is a product of ignitepros.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and website. Please read this policy carefully. By using FireFighter Logbook, you agree to the practices described herein.

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, station/department affiliation, and role when you register for an account.
• Training & Activity Data: Training hours, test scores, call report details, QR check-in records, and other operational data you enter into the platform.
• Usage Data: Browser type, device information, IP address, pages visited, and access times collected automatically when you use the service.
• Cookies: We use cookies and similar technologies to maintain sessions and improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the FireFighter Logbook platform
• Process account registrations and manage user access
• Track and report training hours, test results, and call reports for your department
• Send administrative communications such as account approvals and system notices
• Improve and optimize the performance and functionality of the platform
• Respond to your inquiries and support requests

3. How We Share Your Information

We do not sell your personal information. We may share data in the following circumstances:

• Within Your Department: Admins and officers within your station can view member activity data (training hours, test scores, call reports) as part of normal platform operations.
• Service Providers: We may share information with trusted third-party vendors who assist us in operating the platform (e.g., hosting, email delivery), subject to confidentiality obligations.
• Legal Requirements: We may disclose information if required to do so by law, regulation, or legal process.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you or your department admin request account deletion, we will remove your personal data within a reasonable timeframe, unless we are required to retain it for legal or compliance purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of non-essential communications

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

FireFighter Logbook is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: (941) 227-2450
• Website: ignitepros.com